Never Forget [repost from 9/11/2009] http://ping.fm/CcQ8R

8 ways to know if you are setting an example

Application of sound leadership principles and tools isn't haphazard according to James Kouzes and Barry Posner, authors of best seller, The Leadership Challenge. While serendipity may play a role, true leaders are continually seeking ways to learn and to establish themselves as credible leaders. They consciously establish the practice of modeling to ensure they are setting an example that others can follow(232).

What is key about setting the example is to behave in ways that are consistent with shared values. The very values that the organization, team or partnership defined collaboratively. The same values that every new employee is being orientated to when they come on the job. A common pitfall for leaders is that they operate under at Do as I Say, not as I do motive. This can be a dangerous road to plow and can often divert the leader into unwanted territory.

In what I consider to be one of the greatest books on leadership that every manager or aspiring leader should read, The Leadership Challenge, James Kouzes and Barry Posner, define 8 elements to behaving in ways consistent with your values. These may be obvious to some and to others there may be a new learning opportunity. All in all, check your own leadership style against this list and give yourself a grade.

1. Take a look in the mirror. Become more self-aware of your personal values. Not until you truly know yourself, strengths and weaknesses, know what you want to do, why you want to do it, you cannot succeed but in the most superficial sense of the word. And there is no way we can truly know ourselves if we don't take quiet time for reflection.


2. Write your leadership credo. It's time to define and clarify the principles by which you'll guide others to places they've never been before by translating your personal values and believe into a one-page leadership credo(233). After you have your credo to a place you wish to share it, first ask for feedback with those around you. Be open to receiving it and ensure that what you have written is clear so that others can support it.
   


3. Write a personal tribute and a tribute to your organization. This is all about writing down what the ideal image of yourself or of your team/organization. How do you want others to see you. What words or phrases do you most want others to say about you? How would you like to be remembered? The greater the clarity of, belief in, and passion for our personal standards of excellence, the greater the probability we'll act in concert with them.
   


4. Open a dialogue about personal and shared values. We know that shared values make a difference and that leaders represent groups. Leaders do do what we say we will do. So it's essential that you have a dialogue about your beliefs and those of your team. Model for the team that they too write their own credo so that collectively everyone can learn from the other what they value and stand for. Celebrate the similarities and the differences. It is a bonding experience that unites your team, they feel heard and acknowledged and that has power(235). This moves people from what we say we do to what we do!
   


5. Audit your actions. Practice what you preach and check your day-to-day activities against the published shared values. Ask, how do they align? And seek feedback periodically from others on how they see you doing with modeling your shared values. Remember, when we ask for feedback, we must remain open minded to receiving it or don't bother asking at all(236).
   


6. Trade places. Some of the greatest leaders have swapped places for a day or afternoon with another on their team. It is perhaps the best way to get to know the view from their chair. The corresponding benefit, others get to know the view from your chair too. Another way for management to show the trust they hold for their employees, at your next management retreat, don't leave the token manager behind, walk away and leave the operation in control of frontline staff. It makes a public statement that we trust you and builds confidence up and down in the org chart.
   


7. Be dramatic. It pays to consciously stage dramatic events to make a point or to hit home a fundamental value(238). And during times of change, this is of particular importance. This may be a high ropes course to build trust and teach teams about taking risks with one another. What ever you choose, design them to draw attention to critical values and priorities, even if you have to go out of your way to get the point across.


8. Tell Stories about teachable moments. Be constantly on the lookout for for teachable moments - those precious time when people's consciousness can be elevated(239). Often these occur at the peaks and valleys of the organizational experience. They are those moments to illustrate an important virtue can be old over and over again.

Coaching Questions:
* What three tips of the 8 will I implement immediately?
* Have I defined my core values?
* How will "auditing my actions" support my growth and that of my team?

Kouzes, James and Posner, Barry. "The Leadership Challenge." (San Francisco: Josey-Bass - 2nd ed.)

5 Ways to NOT Get 'UnFriended' Fast in Social Media!

We have all seen the posts, the ones that cause us to pause and scratch our head. Those posts online from people that clearly didn't edit their content before hitting the Share/Send button. You know the ones. Those that leave you in a state of shock and awe, or just plain flabbergasted. Or leave you asking, "why!?"

Today I had that experience with an online post from someone who is connected to one of my networks. Though this post wasn't as much a head scratcher as it was rude and down right angry, it was shocking just the same. Perhaps this person was having a bad day, or they woke up on the wrong side of the bed. At the end of the day, it doesn't really matter because the impression they left not only on me, but those in our network, had catastrophic affects.

They left an indelible mark on our minds, not of the excellent services they may or may not provide, but that they are not friendly, rather disrespectful of others publicly and down simply...angry. All that from one comment on a post.

Something to always remember when posting online, in a network, on Facebook or Twitter, what you put out there for even a few to see, can go viral and take you down quickly or raise you to new heights.

To ensure that you always put the best post forward, and refrain from getting 'unfriended' abruptly, consider these tips for posting success.

1.) Never respond or post in haste. It is key to check your attitude at the proverbial door before you comment or post anything. If you are feeling edgy or angry as you type. delete. delete. delete.

2.) Put your best face forward. Always remember that when you post online in the various networks that you play in, your image as well as your words go forward for all to see. The reader may or may not remember your name, but they are highly likely to remember your face. And if the words associated with your face are negative, the impression lasts a life time.

3.) Consider the PAUSE button. If you engage in a reply or post that is rather harsh in nature, pause and step away from the screen. Those quick posts can have long lasting effects that can be insurmountable or cause you to lose those hard earned followers. Your words are an extension of you online, pick them wisely.

4.) Transparency is good and can be bad. We hear it all the time, 'be transparent' online. This is a good rule to follow however, it can also come back to bite you in the you know what. Being transparent online and showing your flaws can engage people positively or negatively. It is all in how you handle it that counts. If you post something that didn't translate well, then state that and correct the action. If you post something that contradicts what you 'say' you represent, and don't quickly correct it, that loses credibility. Speak the truth and make corrections as needed is key.

5.) Keep Friends and Business in different containers. When posting online, it is important to show all networks your friendly side, that you care to engage, to connect, and to collaborate. To show you are not just there for shameless promotion. However, when posting the events (with details and pictures) of your weekend escapade on the same profile that you post ways prospects can engage you for business services, can get dicey. It is important to keep friends and all the activities you enjoy with them in the 'friend zone' and keep business in the online board room. Mixing the two can work against you at the most inopportune times.

There are other ways to keep you free and clear from the 'UnFriend' zone and it may be good to explore them. The key is to use the various platforms wisely and consider this, if you have children (or a grandmother), would you be proud to have them read or see what you post?


Coaching Questions:

* What is your social media strategy to connect, collaborate and grow?

* How might having a business persona and personal in the same network work for or against me?

* What do I value about being transparent online and how can it work to promote my persona?

* When faced with a negative encounter online, how will I handle it that supports my values?

6 Ways to Awaken Vision & Activate Potential

Vision awakens your purpose. Vision activates your potential.

Heard a good word today that confirmed what I know to be true about vision, purpose and action. There are frequent conversations in the world, on the many social networking sites that we are all apart of around vision and the importance of having one. And, I would offer that there is no point in having one if you are not prepared to be in A.C.T.I.O.N toward your potential.

The word action is key in awakening the vision within each of us. It requires the following six elements and when you apply them, you WILL awaken your vision and activate your potential.

Achievement focus - In other words, keep your eye on the prize. If you build your dream on unstable ground, it will crumble. To have stability, you need clarity and to speak what you want from your heart. Focus on achieving that heart's desire, write it down and keep it in front of you.

Curiosity - It seems as we age we lose (or set aside) that bold curiosity that motivated us as children. That curiosity kept our dream alive as we explored and asked questions. Try adding that back into your daily life. Be curious about the things you have always wanted to achieve, accomplish, attain or attract. Even if it is a little uncomfortable, get curious again!

Take responsibility - Perhaps the most difficult for some to acknowledge and the most important to our success and clarity of vision. When we play the victim or blame game for the current status of our life, we shut ourselves off from possibility. To be open to knowing and owning your full potential, take a look at the places you have offed responsibility for life onto someone or something else. Own it, forgive it, let it go.

Inspire - Think for a moment how many people have left an impression on you. Got the picture? Now ask yourself, what would my life be like if I lead that kind of legacy now? When we work to inspire others, we become more focused on our purpose vs. the benefits. It is a new creative element to action that I am happy to inspire in you today. Seek to inspire to receive overflow.

Overcomer Mindset - Consider looking at the box in your path as opportunity to propel you forward vs. something to stop you. To do that means to continually be looking at what is possible. Being an overcomer in action means staying activated for what's next.

Never accept second best- This is the 'who are you giving sanction to' piece. In life we give up our authority to others rather instantaneously, or quickly. It gives the authority of our potential to someone else's control. By not accepting second best, and affirming what "is to be," moves you toward the vision and/or the goal. It means that you are enough and that you have what it takes to get what you want. It means you are in the fullness of YOUR personal power.

Try some action this week. There are great resources all around to support you finding your vision and purpose. And it is important to get activated toward identifying what you really want as you define your vision and activate your potential.

Coaching Questions:
* What one Action Step will you apply this week?
* Who can you pull in for support in honoring your self in action?
* How do you use Bold Curiosity currently?
* Who have you given sanction to in life that may have detoured you from your potential?

11 Reasons why Gold is a Good Thing

I hope you were able to join Ali Brown for her call "Your 11 Best
No-Cost to Low-Cost Marketing & Business Strategies for 2010!"
She's so generous with her proven methods, and it makes me just
want to soak it all in like a sponge.

During the call, Ali touched on her Millionaire Protege Club
coaching that she offers and shared that she's launching a new
level--the brand new Gold Tier. For those of you who can't
participate at the 5- and 6-figures level of coaching, the Gold
tier is the low-cost solution for solo-preneurs who want to learn
simple strategies to take their business to the next level.

Eager to learn more? Go here.

Here's a sampling of what the Gold tier covers:

1. Social Media - How to Maximize These Free Marketing Tools
Without Wasting Your Days Away

2. Website Must-Haves: 7 Components of an Irresistible Website

3. Grab Their Attention With Your Online and Offline Powerful
Marketing Headlines

4. Ezines, Blogs, and Print Newsletters: New Ways to Use Them to
Build Your Professional Fame

5. Your First VA: A Step-by-Step System to Finding and Working
with Your First Virtual Assistant

6. Online Shopping Cart Basics: Your Simple Guide to E-Commerce

7. In-Person Networking Secrets to Building Your Business with
Personality and Confidence

8. Teleseminars: A Quick and Easy Guide to Hosting Your Own
Cash-Creating Phone Calls

9. Webinars, Podcasting, and Video – Multi-Media Alternatives
that Get Your Brand More Attention

10. Joint Ventures and Affiliate Marketing: Create Passive
Income With Strong Relationships

11. Speaking and Hosting Your Own Events: Behind-the-Scenes
Truths

Why pull your hair out creating your own marketing and business
growth strategies when this program is laid out so perfectly for
you and delivered as monthly training calls, Q&A calls,
recordings, transcripts, and many other added benefits.

Ready to jump in now? Here's one more enticement...

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I'm seeing GOLD in your future!

6 Steps to Mind Mapping Success

For years I have heard about the power of Mind Mapping. It is a process that is used when exploring or brainstorming topics, ideas, plans and strategies. It can even be used to make plans for your vacation! And just as I have heard about it for some time, I avoided using it in my own life. Until December 9, 2009.

On that obscure Wednesday I had the opportunity to participate in a workshop hosted by a business connection and friend Julian Michael. He brought in a speaker and masterful Mind Mapper, Pete DiSantis to demonstrate how to use this tool in everyday work. We made a mind map of our holiday schedule as an exercise in the workshop, and it opened my eyes to this tool in a brand new way.

With a new tool in my toolbox, a flip chart hanging on my office wall and colorful markers and crayons in hand, my adventures began! I now have a tool that is supporting my success by bringing clarity to projects for the New Year. I have mapped out a new website, new product offering, a TeleSummit to “Increase Your Power Today,” and the 100 titles for articles I will write in the first hundred days of 2010. If you have been looking for a new strategy to map out your success, I invite you to try these easy steps and create a mind map for your next project?

Step 1. Get out the Flip Chart! When we work small, we think small - or maybe it’s the other way around. At any rate, expand your mind and your creativity for the new idea to the wall. It helps to step back and watch the progress, open up your perspective to a whole new level. As I like to say, Go Big or Go to Bed!

Step 2. Go with Color. The colors are not only fun to play with, they create a visually stimulating map of your brilliant idea. And you can use the colors to code the steps, priorities, items to further develop and link like items together. Additionally, using different colors adds dimension to your map, opening up your mind.

Step 3. Start with One. This one idea is the parent idea or main concept for the mind map. That goes in the center of the page. Draw a circle around it and then step back and allow your imagination to go.

Step 4. Free Flow the off-spring of the one idea. As you step back from the page to ponder your new big idea. Start talking out the ideas that are flowing to you, aloud. This step is perhaps one of the most helpful. As you speak and hear the idea, it lands with you as a Yes or it doesn’t. Those that are Yes get put on the map as a Sub Title (or off spring) of the main idea. Write these in an outer circle around the main idea, allow good space for filling in more thoughts and ideas. The platform of your map is now complete.

Step 5. Expand your Imagination. After you have your platform outlined with the main point in the center and the off-spring written down, it’s time go to the next level. Take your pens and begin to link together the like topics, write down details to each point to bring them to life. Example: if you are planning a trip, your details are all the things to prepare, do, buy, and even explore to be ready for an amazing trip.

Step 6. Put it to Action. Now that you have your idea and all the glorious details that make it a plan in place, it’s time to put the action to it to bring it to life. I have found writing a Map Legend with my dates and priorities in the top right of the map helps kick it into action. Whatever you do, keep your map up on your wall as you activate your new idea. Having it before you, will be that added inspiration for follow-through.

So that is mind mapping in it’s simplest form. Please share your strategy here as well as your success with this fun and creative method for gaining clarity on your great ideas.

19 DIY Publicity Lessons Inspired by the Wizard of Oz

DIY Publicity Lessons from the Wizard of Oz
Can Lend Magic Fuel to New Year’s Success


By Nancy Juetten

The just released 70th Anniversary Edition of the classic film “The Wizard of Oz” is as memorable and evergreen as the Emerald City. And, the story brings into clear focus some powerful do-it-yourself publicity lessons that are equally evergreen for business and success planning for the New Year.

1. You don’t have to fly over the rainbow to get much of what you want. Most of the media coverage you seek to make a difference in your business can be found in your own backyard.
2. Don’t let “blue bird envy” stand in your way. Wishing and hoping doesn’t get the job done. Get into action today to earn the attention you seek for your message.
3. Big news always rings loud and clear – Ding Dong the Witch is Dead.
4. Don’t be afraid to ask for help to get what you need. Good witches and mentors are everywhere -- if you just ask the local munchkins for quality recommendations.
5. Along your yellow brick road to success, don’t settle for Munchkin Land when the Land of Oz is what you really want. Think big about what you want to accomplish and the perfect media outlets where you most want your message to be heard.
6. Celebrate new media. If the crystal ball isn’t delivering the solutions and information you need, find alternative ways learn what you need to know to carry your message forward.
7. There will be forks in the road and different paths to take along your journey to DIY publicity success. Make a choice, put some spring in your step, and have some fun along the way.
8. It takes brains, courage, and heart to make your message stand out.
9. Frame your story as a horse of a different color so it stands apart.
10. Choose local color to invite memorable and remarkable photo opportunities.
11. You have to be willing to put up with things that get in your way, like angry apples, flying monkeys, wicked witches, and sleep-inducing poppies.
12. Put your best dress on and your best face forward before you make your pitch.
13. Collaborate with a quality team when making your approach.
14. Never underestimate the power of a sassy pair of shoes to boost your confidence when pitching a story or doing anything that really matters in your life.
15. Don’t easily surrender Dorothy. Be willing to fight for the coverage you want.
16. “Pay no attention to that man behind the curtain.” You have more power to make things happen in your business than you ever thought possible. You just have to look in your bag of tricks to find the right tools and resources to the get the mission accomplished. And you have to use them.
17. There is no place like home. Start your media efforts close to home.
18. Earn loyal friends, fans and followers with every step you take. That will go a long way to lend strength and momentum to your buzz-building effort here and beyond, today and forever.
19. As you make your own storytelling plans for the New Year, commit to learning new skills to make sure your message is heard, or add the right members to your winning team to bring an element of magic dust to your success equation.

Set your course, make your plans, and journey forward with quality effort and the conviction to achieve the media recognition you seek.
Just as Dorothy discovered, you can make a lot of magic happen if you just click your heels together and get to work.

Nancy S. Juetten is a newspaper columnist, speaker, Publici-Tea™ trainer, and the author of the Bye-Bye Boring Bio Action Guide. If you are a rock star, but your website bio is all washed up, this guide shows you how to write a rockin' bio, one step-by-easy-step. Get an excerpt from this popular guide when you opt-in to receive the Media-Savvy-to-Go ezine at www.byebyeboringbio.com.

3 Reasons I Missed Blogging

Recently I had a lot of fun with a 30 day blogging challenge. Well, as life would have it sometimes, I got distracted and delayed by other pressing projects. Ultimately this means while I had 30 posts in 30 days, I didn't get 30 days of blogging in.

Now while I could be feeling down and blue about missing the target. I am actually quite pleased. What I discovered was that I really, really love blogging! What I also noticed were 3 very prominent reasons that I miss the daily joy of writing and musing with my thoughts.

Reason #1 why I miss blogging: I shared a sense of connectedness with my friends, colleagues, mentors and proteges while blogging. The act of writing daily in my posts kept my attention and focus on what I had to contribute to others. Ultimately this brought me closer to the extraordinary things those same folks had going on.

For instance, my good friend Nancy Juetten of Main Street Media Savvy and I had a few interactions during my blog challenge that proved to be profitable and rewarding for both. Her DIY Publici-Tea express is a great workshop, one that I have attended multiple times and got to share with others through my blog. I enjoyed contributing to the event through blogging, tweeting, facebooking and my coaching circles and receiving updates from her on the status of her growing event. I learned a lot on how to market and promote events for optimum return on investment thanks to this connectedness.

Reason #2 why I miss blogging: I enjoy musing about my daily thoughts and experiences, without blogging, it just stays in my head. While I am a verbal person and one who is very social, having the chance to relate to people in under 500 words a day is a kick! It gets me to bottom line my thoughts, and inquiries which for me can at times be a stretch.

Reason #3 why I miss blogging: My intention with both my blogs and as a coach is to work at shifting perspective with my clients. Whether it is working with Teams, Business Leaders, or Soloprenures, my heart is to proactively work toward shifting perceptive and opening up possibility. With blogging, I have that opportunity every day and I embrace it wholeheartedly.

So whatever state of blogging you may be in, I encourage you to look at what schedule may work best for you. Something that is more than just once a week for maximum benefit personally and professionally. Hey, why not try a 30 day blog challenge on for size. You never know what you might get in return. For me, I got two blogs, a huge number of followers and some great dialogue for future posts! The experience was simply put, priceless.

Got Job Satisfaction? Some questions from the Coach may help you know.

Today I heard from three friends whom I have not heard from in a very long time. One, is a franchisee of a struggling company I used to coach for, and the two others are employees of an Organization I left for coaching, who live in different parts of the state.

Interestingly, they each had very similar things to say about the current status of affairs. They are feeling drained, broke, busted and disgusted with the current events in their jobs.

What I found to be intriguing, was two fold, 1) I heard from all three on the same day, and 2) their stories, while brief, are very much the same. Even though the come from very different job environments, two work for the 'man' and the other works for 'self,' and they are all wanting to seek something else. The stories were parallel on all levels. Without respect of gender.

Now at first glance it might seem like the 'grass is always greener' scenario, but not this time. Each individual is feeling devalued, mistreated, manipulated and simply disrespected for the effort and work they put in. Something unfortunately, not uncommon amongst our employees/teams when leaders and organizations lack good communication.

My three conversations today got me thinking. First, it was confirmation that I am coach! I love being a resource for people. Second, I know these three people are not alone, the only thing they have in common is that they know me. That's it. And then last, how do we allow ourselves to get to this point of feeling like it's the point of no return?

To answer that is actually quite simple. We need to have a flag pole in our life that we use to run our dreams, goals and happiness meter up against. It is beneficial for our well-being when we can identify the flags or potholes that may derail us and impact our job and life satisfaction.

Do you know and clearly see the warning signs for unhappiness? More importantly, do you know what to do to change in order to get to satisfaction? Consider this.

On a scale of 1-10 are you satisfied with your job? If you ranked that on the low side of below 4, you may want to consider getting some support around the conversation of what will it take to be an 8 or even a 10. Mastermind groups are a great way to help get clarity and build a trusted board of adviser's around you for support and breakthrough.

If you scored 5-7 on the scale, ask what will it take to make it a 9 or 10? You are on that teeter-totter of life at that middle of the ground marker. It could go either way and depending on what your goal is, will depend on where to focus your energy. You might consider getting clarity around vision and purpose, when you know that you know that you know what you were created for, every choice you make wants to align with that hope in knowing. You won't settle for middle ground.

Now if you are in the smaller percentage and scored an 8 or higher - Way To Go! My encouragement for you is to consider what will keep you stimulated? What's next for you? Challenge yourself to figure out what would hit the home run for you in your career right now.

Coming next week-just for women! 52 Exquisite Self-Care Tips Booklet for the Professional Woman. Buy it today!

7 Lessons Learned from a Chick Flick

Spending the day reading, surfing and watching movies proved to be a little frustrating, and enlightening, with a good deal of laughter.

Most women love their chick-flicks, we get lost in the romance and the drama, they allow for our minds to wander for a few hours. What we don't usually talk about though are the lessons to be learned from those very movies.

While many aren't much better than a weekday Soap, when we look we can find some nuggets to last a lifetime, grow a business, and improve relationships. There are always great shopping Do's and Don't too!! I have gathered my "lesson's learned list" just to prove my point.

7 Lessons Learned from Chic Flicks can even be applied to business relationships.

Don't take yourself too seriously. You will notice there is always the woman who takes herself far too seriously. Like the sister in Jerry McGuire, she was so wounded and hurt that she couldn't allow anyone else to enjoy a moment of bliss. I mean, who wouldn't want to go on a date with Tom Cruise right? It wasn't until the sister had been proven wrong that she could accept "she" might be bitter and that "might" be getting in her way. In business when we take ourselves too seriously, chaos and resentment can manifest in various ways. It is important to have someone around you that keeps you firmly grounded in vision and purpose, as well as someone who will name the pink elephant in the corner of your world.

Crying is actually good for the soul. There are too many movies to reference where tears are a plenty. But the ones that really stick out are the ones that use the tears as a refreshing cleanse. Sleepless in Seattle is a good one for that. Remember when Annie and Becky were sitting on the couch watching An Affair to Remember and they just started crying over the ending of the movie? The same movie they had watched a bazillion times! Then what did they do, they brushed it off, felt better for it and that was that. At times we just need to allow the tears to give us that refreshing cleanse, for clarity and for rejuvenation.

Laughter is always required. Think Steel Magnolia's for a moment. That scene at the cemetery when Charisse made fun of Ouiser and told M'Lynn to 'hit her' just to feel better? It is a perfect example that even in our most painful moments, an infusion of a good laugh can set us right side up. We can get far to down and frustrated in our business with all the changes that are coming at us, it is important to keep people near you that make you laugh. It can set you on the right side.

When it feels like you are pushing a boulder, stop pushing. There are times in life and business when we try to push forward on a project or relationship and it feels like we are pushing a boulder. We press forward to make things happen in our life and yet we can't quite cover enough ground. Just like Frances in Under the Tuscan Sun, she left her life in the states to pursue something else in Italy only to find that her pushing and pressing was pushing back, or following her, depending on your perspective. It wasn't until she stopped pushing that she found what mattered most. In business and life when we push and push to get to what we think we want, sometimes the greatest reward comes in simply stopping, and allowing what will be, to be.

It takes truth, integrity and authenticity to move ahead. Sometimes in business we can start to feel that everyone around us is moving steadily ahead of the curve. That our connections, intentions, strategy and marketing are just always lagging behind the others. But there are always three key ingredients to moving ahead in the world and we learned them from Johnny Castle in Dirty Dancing. Johnny was authentic with all people, what you see is what you get, he always operated with integrity, even when people were making assumptions and he told the truth, even when it was easy not to. What he ended up with was his self respect fully intact. The one thing no one can take away from you unless you give it to them. Who have you given sanction to in your life and as a result, lost what's important to you?

Running away solves nothing (but always have an exit strategy). Have you ever felt that you just wanted to bolt from a room? When have you been left standing holding the bag only to find out that it was filled with really stinky stuff? Hurts right? In the movie The Wedding Date we watch as Kat runs from a betrayal of her past only to ultimately run head on into the root of the betrayal. Interestingly, in that moment of deepest pain, she finds her strength and personal power. Kat moves from victim, into woman with grace and confidence as she gets clear that all the running was not taking her anywhere. Running wasn't the answer, and it never is. While it is beneficial to have an exit strategy, you never can run very far without running into that which most haunts you. In business if we have a strategy of running when the going gets tough, we are resigning to failure. Face your fears and hurts head on, you will be better for it on the other side.

People always catch a fibber. There really is nothing worse than a tangled web of lies and untruths. I believe people have a root-level desire to trust others. And when people who tell even little white lies breach the trust factor of relationships, it makes it hard to want to do any kind of business or relationship. Unfortunately, just like in the movie Catch and Release we can find ourselves in the midst of someone elses lie, a story for the benefit of someone else. But the truth always come out and can have devastating affects on those we love. While we can talk ourselves into believing that the little untruth is justified, it is key to remember for business and life in general, even little white lies can have a catastrophic outcome. And, the fiber always gets caught in the end. How do you want to be remembered?

The next time you watch a great tear jerker, or sentimental chick flick, consider the lessons you can take away to better yourself, grow your business and share a good laugh with a friend.

3 of 3 Mistakes Managers Make - Lack of Communication

Third common mistake (or pitfall) managers make: lack of communication and acknowledgment.

People don't need to be praised all the time to do good work, but they do need to know that they are appreciated for the work they are doing. That comes in the form of good communication at all levels and setting precedence for acknowledgment for the small and big stuff. As the old saying goes - Words are powerful, use them wisely. They can build up a team and tear down a team, all in the same breath.

This is perhaps the most common mistake I have seen as an Executive Team Coach. It is most typically seen in environments where there are a lot of changes happening. Most commonly this appears when there is a large change initiative. People (leaders) get moving so fast, and expecting the same from their teams, that they are not clearly or frequently communicating.

One Director of a large government run agency continually ran into opposition and resistance from staff – people were downright obstinate and unwilling to get along or move toward the needed change. Post taking the cross departmental temperature, we discovered that staff were feeling coerced and in the dark about what was expected.

We worked together with the director and small group of staff on opening the lines of conversation, from the director’s office. After a few short weeks of concentrated communication strategy involving emails, state of the union blog posts and audio recorded messages to all staff, we saw a shift in attitude.

More over, we saw a 43% increase in performance on average across the state and exponential willingness to take action toward the change initiative that was coming from the director’s office.

It was key for this director to learn that taking time to talk – good, bad or ugly, was more important than trying to push people to do what he wanted or to protect them from the truth. The truth may be hard to tell sometimes and our employees would rather hear it, than fallacies.
Our employees want the acknowledgment that they can handle the hard stuff (good, bad and ugly) and by being open with communication, we tell them we trust them.

A good manager is one who knows their place on the team is equal to the sum of the whole, holds their team as capable, powerful, resourceful and creative while communicating openly and acknowledging the small stuff along the way. A good manager builds a sense of trust and collaboration as they also acknowledge their own fault line (because, we all have one.)

Coaching Questions:
How do you react to having to share the good news?
What about the bad news?
What methods of open communication do you currently employ?
When have you taken the communication ‘temperature’ of your staff?
What is the action step you are prepared to take to open up communication?

2 of 3 Mistakes Most Managers Make - Micro Managing

The second post of three on the mistakes managers make from an excerpt written for CEO Russia magazine last winter.(note: you will need a translator for article) While these mistakes may seem basic, they may seem like a novice mistake, they are actually quite devastating to an organization. And, even novice to veteran managers committing them.

When these mistakes are not caught early, they can derail the best of intentions and actually send someone who has natural ability to lead, just needs some tender, mentoring care, back to the file ranks of time-clock punchers. It can be catastrophic to the human potential of our leaders.

Second mistake: micro-managing and holding things so close to the cuff that they squelch creativity and self-motivation toward desired outcome. Constant hovering, checking in, nagging, questioning and reworking the work of your team creates a real sense of apathy in all. Folks don't want to work hard if they are just going to be corrected, redone or rejected for not doing it 'right.'

One executive in an institution for higher learning was having difficulty with the direct reports being accountable to what they had committed to doing. This executive was so on edge with his key leaders within the organization because their lack of follow-through was putting him on the hook with the board of directors. When we dug into the challenges through coaching and got past the finger pointing, the core of the problem became evident. This leader realized that they were not lifting up their team to execute efficiently and effectively; in fact, they had placed such restrictions on them that they were paralyzed as a whole.

The cause, this executive was not letting go of the ‘how things get done’ and was not allowing their people to creatively solve problems together.

When this executive noticed how their own insecurities were leading to the failure of the team, it was merely putting action steps in place for course correction. We pulled the leadership team together for a retreat to clear the air, set new ground rules and working guidelines.

Several months post retreat, the team is working more cohesively, they are their own (collective) accountability force that is producing great results.

It became an environment where people no longer wait to be told exactly what to do; they are free to take lead on executing the deliverables. The team collectively looked at what refinements could be made for the overall accountability model within the organizational structure, which resulted in streamlining services, ultimately saving jobs and increasing enrollment.

Coaching Questions:

1. What has your experience been with 'micro managing?'
2. How did you course correct?
3. What environment are you creating as leader?
   
4. Who have you asked for support from to gain clarity on the reality of your managing style?
5. What is your call to action from this post today?
   

1 of 3 Mistakes Most Managers Make

In this series of three blog posts, we will cover the 3 mistakes mangers make. Whether a new manager or seasoned, each of these mistakes can have devastating effects to the team as a whole and to the future of the manager. Each mistake has simple actions steps for ease in correcting however, may require the support of a skilled coach or mentor.

Mistake Number One: Managers forgetting that they are part of the team. There is more power in a 'We' environment than a 'Me, My or I' hierarchy. Good managers forget about self and focus on the good of the whole to empower and lift others up for success.

This is a common mistake among young or newer managers.

While coaching a new manager that had only managed workload and not people, this was a very real scenario. With no training or mentoring, they were thrust into managing a team of 8 people for a mid-sized company, the highest producing team. Continually this manager referred to the work the team had done as ‘the work I have done’ and that reference to ‘me vs. we’ tore at the psyche of the team and each individual who was a part of it.

Ultimately, the team began to sabotage the manager just to get proper acknowledgment. This is common when the members of the team have been in the trenches or with the company longer than the manger.

When mangers go to that selfish focus, it is often a direct assault on each individual member of the team. And, when not corrected quickly, they can retaliate strongly. The members of this team began to stall on completing projects, no-showed for meetings, and started taking their offense to the president of the company (and anyone else who would listen) with a complaint against the manager.

The solution agreed by all levels of leadership and team was to provide the manger with an executive coach to identify areas for improvement and expansion of capacity. The leadership presence that was needed by this young manager would in theory be gained by providing coaching, training and mentoring.

Over a series of weeks, this manager learned their own qualities and areas for improvement, ultimately discovering that managing people was not one of them. Just because they knew the work, did not make them a manager of people, they were not the right person for the job.

Fortunately, this manager self-selected out of that position with the company and made way for someone with the management quotient necessary for the teams success to lead. It was a win-win for all, the team went on to increasing productivity and performance in operations by 67% within two-months after the shift in managers.

Coaching Questions:

1. What is your company's procedure for promoting managers? How has it worked in the past?
2. When you consider the I, Me vs. We factor in managing, what side of the pendulum do you reside?
3. How is performance measured in your organization on the Human Side of the equation?
   

2 more reasons to bake cookies for the team

In the last post we shared two of the four reasons that executives, leaders, and business owners would benefit from baking cookies for the team. Not only is it encouraging to others and acknowledges effort, we know it supports connectivity and even shared vision.

When leaders work to collaborate, share and connect with their teams, they build a sense of common vision and unity among the tribe. While leaders may have great demands placed on them, that their teams don't know about, sharing time to give back can co-create a sharing of the proverbial burden. It gives the image that we are all in this together and 'I' (as leader) appreciate your efforts toward 'our' (as team) success.

The remaining 2 reasons for leaders to bake cookies and share them with the team, really speak to the soul of the team. Now while you may not don the tie and apron for the effort, the gesture alone speaks volumes.

Consider these two reasons as a plug to step outside what may be your comfort zones and try these on for size. Just like baking, it takes a clear recipe for success and the following may be just what your team needs to go to the next level.

Reason #3 - Nourishes the soul. While there may be no true nutritional value in your cookie recipe, the value to the soul factor is priceless. Showing the team that supports your vision that you care so much, to take the time to actually bake cookies, provides nourishment that does not have a rating scale per say. It elevates the soul level of the team to a place that can only be measured by output and communication levels. The team will pick up and move and you will likely be surprised how much you learn from sitting down with them, sharing cookies.

Reason #4 - Calibrates the team. Our teams can get out of sync pretty quickly if we aren't careful. The folks that work with you to create those extraordinary results, can get out of alignment just like the wheels on your car. Far too many leaders take the approach of a heavy hand to put things back in order. Unfortunately, that is a short lived and detrimental approach to the long-term success pattern of your team. Finding something that creates an openness for sharing and infuses a bit of fun into the day, brings the team together into alignment. Now, you still want to have a strategy in place for maintaining/sustaining that alignment and that may best come from an outside source to put it in place. The bottom-line is that to have a well aligned team, you will need to calibrate on a regular basis. Bringing everyone to the table to share some cookies can be just the infusion of fun, a simple antidote with great rewards.

To learn more tips and strategies for building a successful team, you may want to sign-up for our Ezine or to receive recipes for crowd pleasing cookies, click here.

Whatever route you take in an effort to build a stronger team, do what you can to find the support to remain consistent and thoughtful with your approach. Leaders have people around them to be the boots on the ground and get the work done, our teams need leaders that encourage, support and calibrate to sustain success.

4 Executive Reasons to make Cookies for the Team.

When was the last time you enjoyed a fresh baked cookie? Not one you bought at the local Starbucks (although, their Oatmeal Cookies are great!), one that you made with your own hands?
Better yet, when was the last time you made cookies to share with your team?

Looking back to days of childhood past, do you recall how good it felt to come home from school to fresh baked cookies and a glass of milk? If your mom wasn't the June Clever type, worry not. Take a stroll down memory lane to a time when you enjoyed sharing a scrumptious, ooey, gooey delightful treat warm from the oven. Now catch a hold of that feeling it stirred inside. Got the picture?

As leaders, you demand a lot from those around you. Your expectations for top performance are set high and while that is necessary for the business demands, what are you doing to encourage the heart of your team? What have you done lately to stir a feeling of delight in the team around you?

When you are looking to boost productivity or roll out a new project, it is key to have mind and hearts prepared to receive and move. The next time, try baking the team some homemade cookies, you might just be surprised what you get on the other side. Today we'll share just 2 of the 4 reasons to make cookies for your team. We want to set you up for success, consider these tips as two keys to your teams success.

Reason #1 - Acknowledges you notice. Just like when you were a kid and mom made you your favorite cookie, those we lead on a day to day basis want to feel that they matter. They want to feel that we appreciate the little and the big things. Nothing says 'I see you' better than a homemade cookie on a whim.

Reason #2 - Encourages the heart. Accomplishing extraordinary things in organizations is hard work. To keep hope and determination alive, leaders recognize contributions that individuals make. In every winning team, the members need to share in the rewards of their efforts, so leaders celebrate accomplishments. They make people feel like heroes. (Kouzes/Posner)

Later we will go over the remaining two reasons to make cookies for your team. If you don't have a recipe to dive into in the kitchen, just sign up here to receive two of my favorite cookie recipes, they always work for me when I am in the mood to bake.

A Well-Kept Secret - This Coach wants YOU to Know About!

As a business coach, I often work with clients around the topic of getting seen and celebrated in the marketplace. As we work with developing marketing strategies or communication plans, one of the tools that I often refer people to use is DIY Publicity Maven, Nancy S. Juetten.

One of the single best investments that you can make in your business right now, is to engage with Nancy at one of her Publici-Tea Events. You will walk away with tips and strategies that you can implement immediately into your marketing strategy and start producing results.

"Folks continue to rave about the value and the impact these events have on their growing businesses, and I can't wait to share the information with even more publicity-seeking business owners who are finally ready to get known for their winning ways through the power of free publicity!" Nancy Juetten, founder of DIY Publici-Tea and author of the Media-Savvy-to-Go toolkit.

My friend Nancy's next event is scheduled for Friday, October 16, 9:30am and she is hosting it at the lovely Seattle Design Center!

To learn more about Nancy's products and event, or to sign up, please follow this link. Take a tip from the Business Coach and take the time and make the investment to get Seen, Heard and Celebrated in your marketplace!

4 Coaching Tips to Help When It's Time to Let Go and Move On!

Ideas are for a season - businesses are too.

Recently I heard a story of a business owner with a really great idea. Their idea was so good, they just knew that it was going to revolutionize their SOI - Sphere of Influence. As they nurtured their idea to reality, they were met with severe opposition, at every juncture. Yet the opposition or resistance was not something they viewed as reason to stop moving on their idea.

How many of you know that there are times when being met with an opposing force can actually be good for your idea. It can help you gain clarity around what you are doing and what the outcome may look like. But the question is, do you know when it is time to let go of an idea because ideas can actually be for a season?

Depending on how you answered that question will tell you how to proceed through this post. Knowing with all clarity when an idea may be for a season is key for knowing when to let go and move on. It is in the times when we keep pressing in and forward on an idea, without calibrating our steps, that can cause serious wheel spinning. What is significant is increasing one's ability to identify when letting go is actually more beneficial than hanging on. Even if it is more than an idea, it's a business, or partnership, or employee.

Once you have identified that letting go and creating a plan for moving on from your idea or whatever it is you are hanging on to is your next best step, here are 4 coaching tips to help you.

Tip #1 - Make your list. Write out the pros and con's to moving and/or sticking with it. Attach your feelings and emotions to the list - how do each on make you feel? When we clearly know the "why factor" and the feelings it evokes, the letting go can be smoother.

Tip #2 - Write an Affirmation. We know that affirmations are powerful as we move toward the changes we want to make in our lives and businesses. Much research has been done that supports using affirmations daily increases our self efficacy. Well using affirmations can be powerful for the things we 'don't want' just as they are for the things we 'do.' So, write an affirmation the supports your transition and say it two times a day.

Tip #3 - Acknowledge the work you have done. Often times when we make a decision to let go of an idea and move away from it, we leave out acknowledging the many hours and work that went into it to this point. When we set aside self-promotion and advocacy for a dismissive attitude or simply just by ignoring our efforts, we aren't gifting our mindset with the opportunity to celebrate, even failures. There are learning opportunities everywhere, even in our failures or course corrections. Don't deny yourself that gift by neglecting to honor your work.

Tip #4 - Make a To-Do list. Now that you have your Pros and Con's, Affirmation and Acknowledgment, it's time to make your list for next steps. It's the "what will I do differently" list. The one that will help move you to the next level in your journey. Remaining open to possibility in this transition is so key to the success on the other side of it. Most successful people fail many times before they hit their stride. By letting go of an idea, partnership or even business is not the end,it is only the beginning. And as we do at new cross-roads, we gain clarity around what to do next. It starts with a list which turns into an agreement and an action plan for the future.

By applying these four tips to your transition, you will navigate well through the ever changing waters. Sometimes it takes going back and reassessing multiple times, writing new affirmations and keeping up to date on your list. And when you are faithful to the process, you will feel more in control of the change happening around you.

#1 Tip with 7 Coaching Questions to Identifying the Root of Your Fear

Recently I have heard many conversations still happening around Fear and Business. As a business coach, I am continually faced with inquiring with clients around the root of their fear. While the word fear we all know is False Evidence Appearing Real, the feelings it causes are very real.

Fear in our day. Fear in our business. Fear in our family can be very scary. It can give a sensation that feels paralyzing to some and creates a sense of powerlessness for others.

So, what do we do about that? Well, it starts with understanding what the root cause for your fear truly is. Not what you think it is. Not using it to point fingers or blame someone else. Not what others have attached to you. Get to the root cause for you. That can be done in a number of ways, and not until we identify it, can we remove it.
Let's get started.

#1 Tip to identify the root of your fear using powerful coaching questions. Print these questions off and partner with a trusted colleague or friend, someone who challenges you to go bigger in life. This person is your mentor or even a champion for your success, the key is, they don't let you get away with stories. Sit with them and ask them to ask you this series of questions.
Q: What does the fear look like, right now - name it, detail it. (Ask What Else until you run out of things to say on this question.)
Q: How does it make you feel, in your head, heart, shoulders and even chest?
Q: What do you when the fear arises? (Ask What Else until you run out of things to say on this question.)
Q: Think of a time in the past, before this fear, how were you different? How was the situation different?
Q: What has changed? (Ask What Else until you run out of things to say on this question.)
Q: How would your life/business be different if this (fear) wasn't in your way?

At this juncture, journal and reflect on your answers. Notice what you have given sanction to in your life, thoughts, words and actions that may be limiting you and your ability to grow. Then have your partner ask this final question.

Q: What are you willing to do to begin to create/design/live the life and business that you want, without that fear? Pick one thing today and agree to check back in at a set time to celebrate the wins and set more intentions for change.

This process can take an hour or a day. It takes whatever time it needs to take. I invite you to try it out as you commit to uncovering what the root to the fear is and get it out!

Power to the Peaceful

Two words that don't seem to blend well together are Power and Peaceful. In business and leadership we don't often see those two in harmony or stride. In fact, one tends to dominate the other, any guesses which one?

But in the world of ease and self care, we do hear a lot about the power of peace. There are festivals that celebrate living in the power of peaceful. There are books and retreats and a host of other indulgences to support finding balance. So what happened in business to create such an adversarial element between the two essential life qualities?

Why do we have to choose one over the other in leadership? What has created this adversarial positioning in politics and business? How can we make achieving power and peaceful a 'both and' versus a 'one over the other?'

In my tips booklet 52 Exquisite Self-Care Tips for the Professional Woman, tip number 21 is one of my favorite and I think it blends power and peaceful nicely. Tip # 21: Give Yourself a Time Out! With a cup of tea in hand, find your favorite place to cop a squat and be intentional about breathing in and letting go. Do this just 5 minutes a day.

When we take time each day to breathe in what is good and exhale the strain of what is pressing us down, we find balance within to walk in full strength. Ultimately submitting up under power and giving in to our inner peace. This is true in our business world too. Taking in the fullness of peace and letting go of need for control, or anxiety, balances us out. Ultimately giving power to the peaceful in our world.

Coaching Question: How might you be curious with Power and Peace in your world?

Cross Polinating for Success- Bees Do it, How About You?

Have you found it is easier to promote other business people's services over your own? Do you find that you bumble for the words to explain fluidly what you do when you can talk for hours about the success rate of your colleagues? How do you feel about selling your services to potential clients?

Well if you answered yes to either of those questions, relax, you are not alone. Recently I watched as I talked to Coaches, Consultants, Professionals and Entrepreneurs and asked questions about how they promote their business - 4 out of every 5 people were stumbling for words. They were self conscious and nervous about "doing it right."

When asked to give a win or celebration for what they were up to in business, most couldn't find an answer. And, when asked how they felt about selling their services, nearly 100% said they didn't enjoy it - "it was the necessary evil part of doing business."

On the reverse, when the same group was asked about a colleague's services, hands down each person could celebrate and acknowledge and sell the services of their colleague with grace and ease. Astonishingly when asked the inevitable "why" the answers were just as clear. "It's easy to talk about what 'they' do, it's not me talking about me." Are you in the same boat? Can you talk about others successes better than your own?

So what to do. Well, I have come up with a solution to get beyond the centuries old challenge of selling our goods and services with confidence while earning a sustainable income. Easy, just Surround Yourself with others who can sell you and you can sell them! It's called cross pollinating and it's really simple and a lot of fun.

The strategy is simple and sweet like honey.

Imagine the power in having a group of colleagues who are evangelists for you and your business out promoting and selling on your behalf! Imagine if you had 10 evangelists and each enrolled one client contact and that 10 turned into new clients. Imagine what you could do as an evangelist for another person's business? What might that contribution look like for their business? The cycle goes on and on. They share about you, you share about them and what we have are success stories all around us.

Remember, we have the power within us to grow and prosper other people's business and they have that same power working on your side! Take the time today to identify your team of evangelists and start spreading the good news and allowing them to do the same for you.