Tammy shares tools that empower you to design your own fresh perspective, an action plan for today that will change your tomorrow.  "It's all in how you look at it."

Tough Questions...Clear Answers

Showing posts with label executives. Show all posts
Showing posts with label executives. Show all posts

Monday, September 21, 2009

4 Executive Reasons to make Cookies for the Team.


When was the last time you enjoyed a fresh baked cookie? Not one you bought at the local Starbucks (although, their Oatmeal Cookies are great!), one that you made with your own hands?
Better yet, when was the last time you made cookies to share with your team?

Looking back to days of childhood past, do you recall how good it felt to come home from school to fresh baked cookies and a glass of milk? If your mom wasn't the June Clever type, worry not. Take a stroll down memory lane to a time when you enjoyed sharing a scrumptious, ooey, gooey delightful treat warm from the oven. Now catch a hold of that feeling it stirred inside. Got the picture?

As leaders, you demand a lot from those around you. Your expectations for top performance are set high and while that is necessary for the business demands, what are you doing to encourage the heart of your team? What have you done lately to stir a feeling of delight in the team around you?

When you are looking to boost productivity or roll out a new project, it is key to have mind and hearts prepared to receive and move. The next time, try baking the team some homemade cookies, you might just be surprised what you get on the other side. Today we'll share just 2 of the 4 reasons to make cookies for your team. We want to set you up for success, consider these tips as two keys to your teams success.

Reason #1 - Acknowledges you notice. Just like when you were a kid and mom made you your favorite cookie, those we lead on a day to day basis want to feel that they matter. They want to feel that we appreciate the little and the big things. Nothing says 'I see you' better than a homemade cookie on a whim.

Reason #2 - Encourages the heart. Accomplishing extraordinary things in organizations is hard work. To keep hope and determination alive, leaders recognize contributions that individuals make. In every winning team, the members need to share in the rewards of their efforts, so leaders celebrate accomplishments. They make people feel like heroes. (Kouzes/Posner)

Later we will go over the remaining two reasons to make cookies for your team. If you don't have a recipe to dive into in the kitchen, just sign up here to receive two of my favorite cookie recipes, they always work for me when I am in the mood to bake.

Sunday, September 13, 2009

Cross Polinating for Success- Bees Do it, How About You?


Have you found it is easier to promote other business people's services over your own? Do you find that you bumble for the words to explain fluidly what you do when you can talk for hours about the success rate of your colleagues? How do you feel about selling your services to potential clients?

Well if you answered yes to either of those questions, relax, you are not alone. Recently I watched as I talked to Coaches, Consultants, Professionals and Entrepreneurs and asked questions about how they promote their business - 4 out of every 5 people were stumbling for words. They were self conscious and nervous about "doing it right."

When asked to give a win or celebration for what they were up to in business, most couldn't find an answer. And, when asked how they felt about selling their services, nearly 100% said they didn't enjoy it - "it was the necessary evil part of doing business."

On the reverse, when the same group was asked about a colleague's services, hands down each person could celebrate and acknowledge and sell the services of their colleague with grace and ease. Astonishingly when asked the inevitable "why" the answers were just as clear. "It's easy to talk about what 'they' do, it's not me talking about me." Are you in the same boat? Can you talk about others successes better than your own?

So what to do. Well, I have come up with a solution to get beyond the centuries old challenge of selling our goods and services with confidence while earning a sustainable income. Easy, just Surround Yourself with others who can sell you and you can sell them! It's called cross pollinating and it's really simple and a lot of fun.

The strategy is simple and sweet like honey.

Imagine the power in having a group of colleagues who are evangelists for you and your business out promoting and selling on your behalf! Imagine if you had 10 evangelists and each enrolled one client contact and that 10 turned into new clients. Imagine what you could do as an evangelist for another person's business? What might that contribution look like for their business? The cycle goes on and on. They share about you, you share about them and what we have are success stories all around us.

Remember, we have the power within us to grow and prosper other people's business and they have that same power working on your side! Take the time today to identify your team of evangelists and start spreading the good news and allowing them to do the same for you.

Sunday, August 10, 2008

What action will give you the highest return?

The one question that all business solopreneurs want to ask themselves on a daily basis - (What action will give me the highest return?) is key to staying focused on results.

Too often I see clients get caught up in a tailspin trying to stay ahead of their schedule or to ensure that they are being productive, only to find they are missing things along the way. This is very prominent with executives and solopreneurs. Why? Because 1) they are trying to handle too much of the load to work effectively and 2) they are often working in isolation and that keeps them bound to what they say their schedule is, objective for the day is and bottom-line is. Instead they would likely benefit from drawing on the strengths of others and having a reality check frequently to ensure they are on the right track.

When working with my clients as an Executive Coach we complete 6 questions upfront to get them clear on the direction they are wanting to go, and the potential obstacles in their path. As we further co-create the plan of action they will take to achieving (x) then we begin to design language and behavior modifications that support their goal. During that process, I introduce the question on highest return, and every time I am intrigued by the pause or complacent stare that I get in return. (One of my clients has this clearing of the voice thing he does and even while coaching across the country on a phone line, I can pick up right away when he is unsure of something or stuck.) When those moments happen, it is an opportunity to dig deeper into that stopping point. More often than not the stop is around the notion that they have to pick one action. It doesn't matter that the one action is key to the rest of their day. It doesn't mean they only work one action a day. It doesn't mean they are over simplifying their day either. What it does mean is that we are staying focused together on our agreements made around goals and objectives, and for them it is often focused on the bottom-line.

What I enjoy about the coach/client relationship when it comes to this and so many more powerful questions, I get to witness the breakdown on the way to breakthrough that can be life (and business) altering. When busy, successful, stressed out, overworked, highly valued (or whatever hat they wear for the day) people come to coaching to forward their action in the world, they don't come because something is wrong, they show up because they acknowledge needing support to get to where they envision they are going. What keeps them on track when not working with their coach is in the question. When one has clarity around what they are wanting to produce and how they will have the most success getting there, the action will inevitably follow.

So, as you ponder what your schedule looks like today, as coach I encourage you to ask yourself...What action will give you the highest return? Start your day there and everything else will fall into place.